Notice 701/21A
Investment gold coins
January 2000
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This is a new notice and is to be read in conjunction with VAT Notice 701/21 (January 2000 edition)
This Notice incorporates the list of gold coins published by the European Commission in the Official Journal of the European Communities (C 342/13) on 30 November 1999. The gold coins listed in this Notice are, for the year to 31 December 2000, deemed to be "investment gold" for the purposes of UK and EC law.
Do you have any comments?
We would be pleased to receive any comments or suggestions you may have about this Notice. Please write to:
VAT Communications
HM Customs and Excise
4th Floor West
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Upper Ground
LONDON SE1 9PJ
Contents
1
Introduction
1.1 What this Notice contains
1.2 Law
1.3 The legal status of this Notice
2
Investment gold coins
2.1 What is an investment gold
coin?
2.2 The list of investment gold coins
2.3 Gold coins not included on the
list
2.4 Coin
‘types’ and ‘normal’ selling value
2.5 The Margin Scheme
2.6 Cautionary note and observations
Appendices
1- List of investment gold coins
2- List of VAT Notices
Further help and advice
If you have a complaint
This Notice contains a list of gold coins which should be treated as investment gold coins for the purposes of the VAT exemption detailed in Group 15 of schedule 9 to the Value Added Tax Act 1994. This list has legal force and supplements the law. There are special requirements for dealers in investment gold. Further information about, liability, record keeping and notification requirements of transactions involving investment gold are to be found in Notice 701/21 Gold .
The basic UK law governing VAT is the Value Added Tax Act 1994 which implements the provisions of the EC Sixth VAT Directive (77/388/EEC). Various Orders and Regulations made under the Act also affect supplies of gold. The main ones are:
1.3 The legal status of this Notice
Generally speaking, this Notice and other VAT Notices and Leaflets explain how Customs and Excise interpret VAT law. However, sometimes the law says that the detailed rules on a particular matter will be set out in a Notice or Leaflet published by Customs and Excise rather than in a Statutory Instrument.
This notice is published by the Commissioners of Customs and Excise for the purposes of the following Orders and Regulations made under sections 31(2) and 37(1) of the Value Added Tax Act 1994 and section 13 of the Finance Act 1999.
The Value Added Tax (Investment Gold) Order 1999
The Value Added Tax (Importation of Investment Gold) Relief Order 1999.
In this respect the list in Appendix 1 has legal force and supplements the law.
2.1 What is an investment gold coin?
The law exempts investment gold. This Notice deals only with investment gold coins. An investment gold coin is:
(a) a gold coin minted after 1800 that-
(b) a gold coin of a description specified in Appendix 1
2.2 The list of investment gold coins
The European Commission have published a list of gold coins which must be treated as investment gold in all EC member states. The Commission’s list is reproduced in Appendix 1 . The list will be updated annually. The purpose of the list is to provide business with certainty about the VAT treatment of gold coins.
All gold coins included within Appendix 1 of this Notice must be treated as investment gold for the whole year for which the list is published.
VAT Notice 701/21 Gold provides further guidance and supplements the law with regard to the operation of the special scheme for investment gold.
2.3 Gold coins not included on the list
As a general rule, coins not included in Appendix 1 will be subject to VAT at the standard rate. However, even if a coin is not on the list you may treat it as investment gold if all the criteria outlined at paragraph 2.1 (a) are met.
You must be able to show from your business records that any such coin meets the criteria.
2.4 Coin ‘types’ and ‘normal’ selling value
All the coins that meet the definition at paragraph 2.1 (b) and (c) that have the same denomination (face value), size and gold fineness, constitute a single description or type for the purpose of the law. This is a wider definition of ‘type’ and ‘description’ than is usually adopted by numismatists because changes of superficial design do not alter the gold coin type for the purposes of the exemption. Consequently, a gold coin type may be a single issue for one year, or have been produced for almost two centuries, as in the case of the British sovereign.
Of the three criteria in paragraph 2.1(b) , only the selling value is subjective.
Coins are minted in various finishes and will be sold at a variety of prices. If exemption depended on the actual selling price of an individual coin this would lead to inconsistency. Administration of the exemption would become burdensome for Customs and traders alike.
For this reason, exemption depends on the ‘normal’ selling price.
By this we mean the price that can most usually be demanded for a particular type of coin. It does not matter that an individual coin is of a special interest to collectors; if the usual value of the coin type falls within 180% of the value of the gold contained therein, all coins of that type will be exempt. Similarly, if a coin type is usually valued at more than 180% of the gold value, because of its interest to collectors, but an individual coin is in such poor condition that it is worth less than 180% of its gold value, that coin (like others of its type), will be taxable and subject to normal VAT rules.
The normal selling price of coins is influenced by the finish. Investment gold coins fall into two broad classes. The first consists of relatively older issues made to circulate as currency. The second, generally more recent, were primarily produced as a store of wealth. The first will normally be worn from circulation. The second type may have been issued in a number of finishes and if the majority of a type of coin are for example ‘brilliant uncirculated’ quality then, other things being equal, the brilliant uncirculated value will reflect the normal selling price. On the other hand, if the majority of a particular coin are ‘proof’, then the value of the proof coin will more likely reflect the ‘normal’ selling price. The test of normal selling price must take into account these factors and be based on the condition in which the gold coin type is most frequently traded.
If you are unsure whether the ‘normal’ selling value falls within the 180% criterion, you should contact your local VAT office.
Gold coins which are investment gold (see paragraph 2.1 ) are not eligible to be sold under the Margin Scheme.
If gold coins which meet the definition of investment gold have been included as purchases in margin scheme stock records the entry should be closed and noted accordingly. If the coins have been included in Global Accounting purchases, the items should be removed from the scheme and an adjustment made to the total purchases in the period. In that period traders must deduct from their Global Accounting purchase records the value they have attributed to the items.
Guidance can be found in paragraph 3.11 of Notice 718 Margin scheme for second-hand goods, works of art, antiques and collectors’ items
2.6 Cautionary note and observations
The list reproduced in Appendix 1 reproduces the list of gold coins published by the EC Commission. It is the product of the representations of all EC Member States. UK Customs liaised with trade representatives in order to ensure that the UK contribution to the list was as accurate and complete as possible. However, we note that the EC Commission list appears to contain some duplications and inaccuracies. We will be making representations to the EC Commission about these entries. In particular, we understand that some of the coins on the list are not 900 thousandths pure.
Other points to note are:
FRANCE: 20 Francs. Although only 20 Francs of the year ANXI have been included on the list, UK Customs accepts that the 20 Franc coin bearing other dates also falls within the exemption for the period of the current list.
ITALY: 20 Lire. UK Customs will accept the 20 Lire gold coin qualifies as investment gold for the period of the current list
UNITED KINGDOM. The 1 Angel has been included under United Kingdom coins, it is of course an Isle of Man coin.
The 5 and 20 POUNDS Jersey have been included under the United Kingdom. These should be included under Jersey.
UNITED STATES: We are looking into the limitations to the United States list, in particular the 5 and TEN DOLLARS
The purpose of the EC list is clarity. In general terms you must treat any coin included on the list as investment gold. But, if a coin is clearly not investment gold (for example, we understand that the 2 POUNDS Britannia is a silver coin), you should not treat the coins as qualifying for exemption.
We will seek to rectify errors in time for next years list. In the meantime, if you encounter problems please contact your local VAT office.
List of investment gold coins(referred to in paragraph 1.3 , paragraph 2.1 and paragraph 2.3 )
This Appendix has legal force and supplements the law
List of gold coins qualifying as investment gold published in the Official Journal of the European Communities (1999/C 342/13) by the European Commission on 30 November 1999.
The coins listed below meet the criteria established in Article 26b(a)(ii) of Council Directive 77/388/EEC as amended by Council Directive 98/80/EC (special scheme for investment gold)
(This list is valid for the year 2000)
A | B | C | D | E | F | G | H | I | J | K | L | M |
---|---|---|---|---|---|---|---|---|---|---|---|---|
O | P | Q | R | S | T | U | V | W | X | Y | Z |
1 AMANI
½ AMANI
4 GRAM
8 GRAM
10 FRANCS
20 FRANCS
100 FRANCS
250 DINERS
SOVEREIGN
5 PESOS
ONE SOVEREIGN
200 DOLLARS
NUGGET 5 DOLLARS
NUGGET 15 DOLLARS
NUGGET 25 DOLLARS
NUGGET 50 DOLLARS
NUGGET 100 DOLLARS
NUGGET 200 DOLLARSNUGGET 500 DOLLARS
NUGGET 1 000 DOLLARS
NUGGET 2 500 DOLLARS
NUGGET 3 000 DOLLARS
NUGGET 10 000 DOLLARS
1 POUND
5 DOLLAR LUNAR
15 DOLLAR LUNAR
25 DOLLAR LUNAR
100 DOLLAR LUNAR
KANGAROO 1/2 OUNCE
KANGAROO 1/4 OUNCE
KANGOUROO 1/10 OUNCE
KANGOUROO 1/20 OUNCE
1/2 LIBRA
1 LIBRA
5 DOLLAR
100 SCHILLING
1 000 SCHILLING (Babenberger)
1 000 SCHILLING (Philharmoniker)
500 SCHILLING
2 000 SCHILLING
100 COR
8 FL — 20 FR
4 FL — 10 FR
1 DUCAT
4 DUCATS
10 DOLLARS (1995+)
TWENTY DOLLARS
FIFTY DOLLARS
HUNDRED DOLLARS (1967-1972, 1974, 1975, 1978)
BAIJERI 20 MARK
10 ECU (1990)
25 ECU (all but Diocletianus 1989)
50 ECU (all but Charlemagne 1989 QP, Charlemagne 1991 QP, King Baldwin European Presidency 1993, King Albert 50 years
UNO, King Albert and Queen Paola 50 years UNICEF, King Albert and King Baldwin 40 years Treaty of Rome, King Albert 50 years Human Rights)
100 ECU (all but Maria Theresa QP 1989 and Maria-Theresa piedfort 1989)
5 000 REIS
6 400 REIS
10 000 REIS
300 CRUZEIROS
100 LEVA
5 DOLLAR (George V)
5 DOLLARS FINE GOLD
10 DOLLARS FINE GOLD
10 DOLLARS (George V)
20 DOLLARS FINE GOLD
20 DOLLARS (Elisabeth II)
50 DOLLARS FINE GOLD
50 DOLLAR MOUNTED POLICE
100 DOLLARS
100 DOLLARS Isabell II Jubileu
100 Dollars Jogos Olímpicos 76/25
200 DOLLARS
ONE SOVEREIGN
2 PS
5 PS
10 PS
VIENTE PESOS
CINCUENTA PESOS
CIEN PESOS
10 YUAN
50 YUAN
100 YUAN
400 YUAN
450 YUAN
500 YUAN
1 000 YUAN
2 PESOS
DOS Y MEDIO PESOS
CINCO PESOS
DIEZ PESOS
16 PESOS
300 PESOS
1 500 PESOS
200 DOLLARS
250 DOLLARS
DIEZ COLONES
50 COLONES
VEINTE COLONES
100 COLONES
200 COLONES
500 COLONES
1 000 COLONES
1 500 COLONES
5 000 COLONES
2 PESOS
CUATRO PESOS
CINCO PESOS
DIEZ PESOS
VIENTE PESOS
2 DUCAT
3 DUCAT
4 DUCAT
5 DUCAT
10 DUCAT
20 KRONER
100 PESOS
200 PESOS
UN CONDOR
100 DOLLARS
200 DOLLARS
400 BIRR
600 BIRR
$250
5 FRANCS Napoleon
20 FRANCS ANXI
40 FRANCS (all but the 1818 coin)
50 FRANCS
100 FRANCS
500 FRANCS
100 FRANCS
20 MARK (Wilhelm II)
10 MARK (all but the Bayern coin)
25 POUNDS
50 POUNDS
100 POUNDS
¼ SOVEREIGN
½ SOVEREIGN
SOVEREIGN
1/25 ROYAL
1/10 ROYAL
1/5 ROYAL
½ ROYAL
ROYAL
10 DRACHMAI
20 DRACHMAI
10 QUETZALES
20 QUETZALES
1 000 GOURDES
20 FR 8 FRT
10 KORONA
20 KORONA
100 KORONA
1 000 FORINT
1 DUCAT
½ ASHRAFI
AHSRAFI
500 KR
½ PAHLAVI
1 PAHLAVI
2½ PAHLAVI
5 PAHLAVI
10 PAHLAVI
AZADI
1/2 AZADI
1/10 CROWN
1/5 CROWN
½ CROWN
1/4 CROWN
TWO POUNDS
FIVE POUNDS
50 POUNDS
1 ¼ POUND
2,5 POUNDS
25 POUNDS
SOVEREIGN
HALF SOVEREIGN
DOUBLE SOVEREIGN
5 SOVEREIGNS
1 PENNY
2 PENCE
5 PENCE
10 PENCE
20 PENCE
FIFTY PENCE
50 PENCE
ONE POUND
100 LIROT
200 LIROT
500 LIROT
1 000 LIROT
5 000 LIROT
10 SHELQALIM
500 SHEQEL
80 LIRA
TWO HUNDRED & FIFTY DOLLARS
50 DINARS
SIXTY DINARS
500 SHILLINGS
50 KORI
100 KORI
250 MALOTI
25 DOLLARS
30 DOLLARS
ONE HUNDRED DOLLARS
20 KRONEN
10 FRANCS
20 FRANCS
25 FRANCS
100 FRANCS
1 000 PATACAS BNC
500 PATACAS PROOF
250 RINGGIT
500 RINGGIT
FIFTY DOLLARS
TWO HUNDRED DOLLARS
DOS PESOS
DOS Y MEDIO PESOS
CINCO PESOS
DIEZ PESOS
VEINTE PESOS
50 PESOS
$250
$500
$1 000
$2 000
1/20 ONZA
1/10 ONZA
1/4 ONZA
1/2 ONZA
ONZA
CENT FRANCS
200 F
1 000 TUGRIK
1/2 ASARPHI
ASARPHI
ASARFI
5 G
DUKAT
(Square) 100 GULDEN
300 GLD
50 GLD
500 BALBOAS
½ DE LIBRA
UNA LIBRA
5 SOLES
DIEZ SOLES
VIENTE SOLES
CINCUENTA SOLES
CIEN SOLES
1 500 PISO
5 000 PISO
500 000 Zt
5 000 REIS
100 ESCUDOS Descobrimentos
200 ESCUDOS Descobrimentos
20 LEI
25 LEI
50 LEI
100 LEI
5 ROUBLES Alexandre III
10 ROUBLES
15 ROUBLES
CHERVONETZ (10 ROUBLES)
100 ROUBLES
50 FR
100 FR
1 SAUDI POUND
20 DINARS
1 500 RUPEES
½ GOLDE
1 GOLDE
10 GOLDE
150 DOLLARS
250 DOLLARS
500 DOLLARS
ONE DOLLARTWO DOLLARS
FIVE DOLLARS
TEN DOLLARS
$25
$50
$100
100 SHILLINGS
200 SHILLINGS
500 SHILLINGS
1/2 POND
1 SOVEREIGN
1/2 SOVEREIGN
1R
2R
1/10 KRUGERRAND
¼ KRUGERRAND
½ KRUGERRAND
1 KRUGERRAND
50 000 WON
Ceca de Madrid:
Años 1802-1805 FA
Ceca de Lima:
Años 1800-1803 IJ
Años 1803-1808 JP
Ceca de México:
Años 1800-1801 FM
Años 1801-1803 FT
Años 1804-1808 TH
Ceca de Popayán:
Años 1800-1804 JF
Años 1805 JT
Años 1805-1808 JF
Ceca de Potosí:
Años 1800-1802 PP
Años 1803-1808 PJ
Ceca de Santa Fe:
Años 1800-1808 JJ
Ceca de Santiago:
Año 1800 DA
Año 1800 JA
Años 1800-1801 AJ
Año 1802 JJ
Años 1803-1806 FJ
Año 1807 JF
Años 1807-1808 FJ
CARLOS IV 4 ESCUDOS
Ceca de Madrid:
Años 1801, 1803 FA
Ceca de México:
Años 1800, 1801 FM
Años 1801-1803 FT
Años 1804-1808 TH
Ceca de Popayán:
Años 1801, 1802 JF
Ceca de Potosí:
Años 1800-1802 PP
Años 1804-1808 PJ
Ceca de Santa Fe:
Años 1801-1807 JJ
CARLOS IV 2 ESCUDOS
Ceca de Madrid:
Año 1800 MF
Año 1800 FA
Año 1801 MF
Años 1801-1807 FA
Años 1807, 1808 AI
Ceca de Sevilha:
Años 1800-1808 CN
Ceca de Popayán:
Años 1802, 1804 JF
Ceca de Santa Fe:
Años 1800-1806 JJ
CARLOS IV 1 ESCUDO
Ceca de Madrid:
Años 1801, 1807 FA
Ceca de México:
Años 1800, 1801 FM
Años 1801-1803 FT
Años 1804-1808 TH
Ceca de Popayán:
Años 1800-1804 JF
Año 1804 JT
Año 1805 JF
Año 1805 JT
Año 1806 JF
Año 1806 JT
Años 1807, 1808 JF
Ceca de Santa Fe:
Años 1800-1808 JJ
FERNANDO VII 8 ESCUDOS
Ceca de Lima:
Años 1809-1821 JP
Ceca de México:
Año 1808 TH
Años 1809-1811 HJ
Años 1811, 1812, 1814 JJ
Año 1815 HJ
Año 1815-1821 JJ
Ceca de Popayán:
Años 1808-1815 JF
Año 1816 F
Años 1816-1820 FM
Año 1816 FR
Ceca de Potosí:
Años 1822, 1823 PJ
Ceca de Santa Fe:
Años 1808-1820 JF
Ceca de Santiago:
Años 1809-1817 FJ
SPAIN (ESPANA)
FERNANDO VII 4 ESCUDOS
Ceca de Madrid:
Años 1814-1820 GJ
Año 1822 SR
Ceca de Lima:
Años 1815-1820
Ceca de México:
Años 1814, 1815 HJ
Años 1816-1820 JJ
Ceca de Santa Fe:
Años 1818, 1819 JF
FERNANDO VII 2 ESCUDOS
Ceca de Barcelona:
Años 1823 SP
Ceca de Cádiz:
Años 1811 CI
Años 1811 IC
Años 1812, 1813 CI
Años 1813, 1814 CJ
Ceca de Madrid:
Años 1813-1820 GJ
Años 1822, 1823 SR
Años 1824-1833 AJ
Ceca de Sevilla:
Años 1808, 1809 CN
Años 1515-1821 CJ
Años 1824-1833 JB
Ceca de Popayan:
Años 1817-1819 FM
Ceca de Santa Fe:
Años 1808-1811 JF
FERNANDO VII 1 ESCUDO
Ceca de Mexico:
Años 1809-1815 HJ
Años 1815-1820 JJ
Ceca de Popayan:
Años 1808-1816 JF
Año 1816 F
Años 1816-1819 FM
Ceca de Santa Fe:
Años 1808-1810 JF
Años 1810-1811 JJ
Anos 1811-1820 JF
FERNANDO VII 1/2 ESCUDO
Ceca de Madrid:
Año 1817 GJ
JOSE NAPOLEON 80 REALES
Ceca de Madrid:
Años 1809-1812 AI
ISABEL II DOBLON 100 REALES
Ceca de Madrid:
Año 1850CL
ISABEL II-100 REALES
Ceca de Barcelona:
Años 1854-1860, 1862
Ceca de Madrid:
Años 1854-1856, 1858-1864
Ceca de Sevilla:
Años 1854-1862
ISABEL II 10 ESCUDOS
Ceca de Madrid:
Años 1865-1868
ISABEL II 80 REALES
Ceca de Barcelona:
Años 1837-1841 PS
Año 1842 CC
Años 1844-1847 PS
Ceca de Madrid:
Años 1834-1836 CR
Años 1840-1841 CL
Años 1843-1848 CL
Ceca de Sevilla:
Años 1835-1837 DR
Años 1839-1847 DR
ISABEL II 40 REALES
Ceca de Barcelona:
Año 1863
Ceca de Madrid:
Año 1862-1864
ISABEL II 4 ESCUDOS
Ceca de Madrid:
Años 1865-1868
ISABEL II 20 REALES
Ceca de Madrid:
Año 1861
ISABEL II 2 ESCUDOS
Ceca de Madrid:
Año 1865
ISABEL II 4 PESOS
Ceca de Manila:
Años 1861-1865, 1868
ISABEL II 2 PESOS
Ceca de Manila:
Años 1861-1864, 1868
ISABEL II 1 PESO
Ceca de Manila:
Años 1861-1865, 1868
PRIMERA REPÚBLICA-10 ESCUDOS
Ceca de Madrid:
Año 1868
ALFONSO XII 25 PTS
Ceca de Madrid:
Años 1876-1878 DEM
Años 1878-1879 EMM
Años 1880-1884 MSM
ALFONSO XII 10 PTS
Ceca de Madrid:
Año 1878 EMM
ALFONSO XIII-100 PTS
Ceca de Madrid:
Año 1897 SGV
ALFONSO XIII 20 PTS
Ceca de Madrid:
Año 1889-1890 MPM
Año 1899 SMV
10 PESETAS (JEFATURA DE FRANCO)
Ceca de Madrid:
Año 1878 DEM
20 PESETAS (JEFATURA DE FRANCO)
Ceca de Madrid:
Año 1887 MPM
Año 1887, 1896 PGV
Año 1896 MPM
25 PESETAS (JEFATURA DE FRANCO)
Ceca de Madrid:
Año 1876 DEM
100 PESETAS (JEFATURA DE FRANCO)
Ceca de Madrid:
Año 1897 SGV
100 Rs
10 Es
£S 50
£S 100
25 EMALANGENI
20 KRONOR (all but the 1925 coin)
100 FR
400 BAHT
600 BAHT
800 BAHT
3 000 BAHT
5 000 BAHT
KOULA
20 FRANCS
100 FRANCS
5 DINARS
10 DINARS
20 DINARS
40 DINARS
75 DINARS
5 PIASTRAS
50 KURUSH
100 KURUSH
250 KURUSH
500 KURUSH
10 000 LIRA
25 PIASTRES
50 PIASTRES
100 PIASTRES
250 PIASTRES
500 PIASTRES
100 PIASTRES LUXE
250 PIASTRES LUXE
500 PIASTRES LUXE
100 SHILLINGS
500 SHILLINGS
1 000 SHILLINGS
750 DIRHAMS
SOVEREIGN
2 SOVEREIGN
5 SOVEREIGN
£ 1 (ancient)
£ 2 (ancient)
£ 5 (ancient)
£ 1
2 POUNDS (Britannia)
5 POUNDS (Britannia)
10 POUNDS (Britannia)
25 POUNDS (Britannia)
50 POUNDS (Britannia)
100 POUNDS (Britannia)
1 ANGEL
1/2 POUND ELIZABETH II
1/2 POUND VICTORIA
1/2 POUND VICTORIA (coat of arms)
1/2 POUND KINGS
1 POUND ELIZABETH II
1 POUND ELIZABETH II JUBILEE
1 POUND VICTORIA
1 POUND VICTORIA (coat of arms)
1 POUND KINGS
2 POUNDS ELIZABETH II JUBILEE
5 POUNDS ELIZABETH II JUBILEE
5 POUNDS ELIZABETH BNC
10 POUNDS (1/10 OUNCE)
10 POUNDS (1/10 OUNCE Proof)
25 POUNDS (1/4 OUNCE)
25 POUNDS (1/4 OUNCE Proof)
50 POUNDS (1/2 OUNCE Proof)
100 POUNDS (1 OUNCE)1/2 GUINEA
1/3 GUINEA
5 POUNDS JERSEY
20 POUNDS JERSEY
2,5 DOLLARS
5 DOLLARS (all but the 1839-1929 coins)
5 DOLLARS Const
5 DOLLARS Liberty
TEN DOLLARS (all but the 1838-1932 coins)
TEN DOLLARS Olympic 8
TEN DOLLARS Liberty
TWENTY DOLLARS Liberty
1/10 OZ 5 DOLLARS
1/2 OZ 25 DOLLARS
1 OZ 50 DOLLARS
50 DOLLARS Liberty
N$ 5 000
20 LIRA
100 LIRA
20 BOLIVARES
25 BOLIVARES
100 BOLIVARES
1 000 BOLIVARES
5 000 BOLIVARES
10 000 BOLIVARES
$100
100 TALAS
D 20
D 200
D 500
D 1 000
1 500 DINARS
2 000 DINARS
1 DUKAT
4 DUKAT
50 ZAIRES
100 ZAIRES
List of VAT Notices
700/1 Should I be registered for VAT?
701/9 Terminal markets - Dealings with commodities
701/43 Financial futures and options
718 Margin Scheme for second-hand goods, works of art, antiques and collectors’ items
703 Exports and removals of goods from the United Kingdom
741 Place of supply of services
If you need further help and advice or more copies of Customs and Excise Notices, please contact your local Customs and Excise or VAT Business Advice Centre as appropriate. You will find this in the phone book under 'Customs and Excise'.
Whilst our officers will do their best to help you, you should remember that they will not be responsible for advice given, unless:
VAT Notice 700/51 VAT Enquires Guide gives information about making enquiries and the standard of service you can expect from Customs and Excise.
Help and advice about how to keep your VAT affairs in order can also be obtained from members of the tax accountancy profession. However, there is no requirement to employ an accountant and if you choose to do so, responsibility for the accuracy of your VAT affairs remains with you, the registered person.
If you have a complaint which the staff at your local office or at the port or airport cannot resolve you should contact the Collector for the region. Your local office will tell you how to contact the Collector. Ask for a copy of our code of practice on complaints (Notice 1000). If the Collector does not settle your complaint to your satisfaction, you can then ask the Adjudicator to look into it.
The Adjudicator, whose services are free, is an impartial referee whose recommendations are independent.
The address is:
The Adjudicator's Office
Haymarket House
28 Haymarket
LONDON SW1Y 4SP
Tel: (020) 7930 2292 e-mail:adjudicator@gtnet.gov.uk
Fax: (020) 7930 2298
Internet: http//www.open.gov.uk/adjuoff/aodemo1.htm